Privacy policy

Your privacy is important to us and we are committed to building strong and lasting relationships with you. The protection of your personal data is of paramount importance to us. This is why we have made our Data Protection Policy available to you in order to inform you as clearly as possible of the processing carried out within the framework of the use of the site's services.
This policy applies to all the services offered on the website.
This policy is subject to the French law n° 78-17 of January 6, 1978 relating to data processing, files and freedoms, modified in 2004 (hereafter "Data Protection Act") as well as to the European Regulation on the protection of personal data of April 27, 2016.

Definitions
"Data controller": refers to the person who determines the purposes and means of processing personal data.
"Personal data" (hereinafter "personal data"): Information that allows you to be recognized as a person. Your last name is personal data. Your phone number, email, IP address are personal data.
"Processing of personal data": Operation or set of operations applied to personal data (collection, recording, storage, consultation etc.)

Who collects personal data?
OPS CONSEIL, located at 26 Rue du Sentier - 75002 PARIS, is responsible for all processing of personal data carried out on the site www.ops-conseil.com and acts, within the framework of this data protection policy, on its own behalf and on behalf of all the entities of the group.

What are the purposes of the collection of your personal data ?
OPS CONSEIL undertakes to collect, process or retain your personal data for specific, legitimate and relevant purposes.
Your data are processed for the management of your inscriptions to our newsletters, notification by email.
With the exception of commercial prospecting operations, OPS CONSEIL considers that all the above processing is necessary for the execution of the contract between a Customer and OPS CONSEIL.
The operations of commercial prospecting are based on your consent to the treatment of your data. Thus, at the time of the creation of your account on the site, it is expressly asked your consent:

to receive information from OPS CONSEIL
to receive one or more newsletters from OPS CONSEIL
You can withdraw this consent at any time directly by clicking on the unsubscribe link on each email you receive or by contacting us.
We may use and compile data for profiling purposes. Profiling is the automated processing of your personal data. This data is used to evaluate, analyze and predict your preferences, interests and behavior. We use this data to send you a newsletter.

What are your rights and how to exercise them with OPS CONSEIL?
In accordance with the Data Protection Act of January 6, 1978 and in application of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (called General Data Protection Regulation " or " GDPR "), you have, for the data concerning you, a right of access, rectification, opposition or limitation of the processing, to erasure, portability and not to be subject to an automated individual decision, including profiling. You can exercise these rights by e-mail or by post to the following address
OPS CONSEIL
26 Rue du Sentier
75002 PARIS
E-mail : dpo@angie.fr
OPS CONSEIL will send an answer within 1 month after receiving your request.
In the interest of confidentiality and personal data protection, a copy of a signed identity document must be included with the request.
In case of unsatisfactory answer, you have the possibility to refer to the CNIL.
How long will your data be kept? OPS CONSEIL has determined precise rules concerning the duration of the conservation of users' personal data.
Concerning the prospects, the starting point of the conservation period is the last sending of prospecting for which the prospect is likely to be interested, i.e. that he clicked on the link to see what is proposed.
For customers, the starting point of the retention period is the last purchase made by the customer.

What happens to your data after your death?
In accordance with Article 40-1 of the French Data Protection Act of January 6, 1978, you can send us your instructions concerning the retention, deletion and communication of your personal data after your death. These directives can be general or specific.
To send us your directives, contact us by email.

Who are the recipients of your data?
Your data may be transmitted to partners of OPS CONSEIL who may process the data on their behalf (they are recipients) or only on behalf of and according to the instructions of OPS CONSEIL (they are subcontractors).
The recipients of the data are :

The teams of OPS CONSEIL, its partners and its providers.
The police authorities within the framework of the legal requisitions concerning the fight against the fraud.

Does OPS CONSEIL have a data protection officer?
OPS CONSEIL has appointed a data protection officer in charge of assisting the data controller in the respect of the European Regulation. For any questions regarding the protection of personal data in the OPS CONSEIL group, we provide you with a contact address: dpo@angie.fr

Are your data sent outside the European Union?
OPS CONSEIL is an international company, and works with teams and providers located outside the European Union. All of them meet the requirements of the General Data Protection Regulation.
Your personal data can be transmitted to answer the purposes defined above to companies located in countries outside the European Union and which do not present an adequate level of protection of the personal data.
Prior to the transfer outside the European Union and in accordance with the regulations in force, OPS CONSEIL implements all the procedures required to obtain the necessary guarantees for the security of such transfers.

How does OPS CONSEIL protect your data?
OPS CONSEIL takes various measures to ensure the security of your data against loss, misuse, unauthorized access, disclosure, alteration or destruction.
The access to the databases is strictly reserved to the persons authorized to take note of it within the framework of their missions.
In accordance with the Data-processing law and Freedoms of January 6, 1978 and the European Regulation, OPS CONSEIL made sure that the subcontractors commit themselves to respect the safety and the confidentiality of the data.
All OPS CONSEIL employees are made aware of the protection of personal data through training, newsletters and team meetings.

Modification
OPS CONSEIL reserves the right to modify this Data Protection Policy at any time. In case of substantial modification such as the introduction of a new purpose, OPS CONSEIL will provide you with prior information about this new purpose. This is to ensure that you have a reasonable time to exercise your rights under the Data Protection Act of 6 January 1978 and the European Regulation.
Nevertheless, we encourage you to regularly consult the Policy in order to be aware of the terms of protection of your personal information provided by OPS CONSEIL.
This Policy was last updated on 15/04/2020.

Contact
If you have any questions about our Data Protection Policy, you can contact us directly at dpo@angie.fr or by mail at OPS CONSEIL - 26 rue du Sentier - 75002 PARIS.